The healthcare industry is growing exceptionally, and with it grows the amount of healthcare data. When it comes to using an EHR system, some organizations use services from multiple vendors while others get all services from one vendor. It’s an important consideration because moving from multiple vendors to one vendor is time-consuming and costly. It’s important to be sure at the beginning.
Scheduling and Workflow Advantages of Having One Vendor
Let us discuss why a practice should keep all its systems with one vendor.
Appointment scheduling is one of the key features of an EHR or practice management system. If the appointment scheduling module is integrated with clinical charting, where providers spend most of their time, it will be a significant, time-saving advantage. Clinical charting consists of the reasons for visits, diagnoses, lab test results, medication and more.
Likewise, specialty-specific workflows will be more effective when all associated modules are placed in one system. One of the key reason is using structure data for diagnosis, lab, medication and other clinical charting sections. When it comes to clinical decision support, all systems in one place will be far better.
The Continuum of Care
Having an integrated EHR system helps provide a complete health picture and also assists in handoffs to other care teams. When a provider prescribes drugs from an isolated EHR, he or she may not be aware of active problems with or allergies to medications or adverse interactions between medications. It may lead to contraindication of medicine and to complications in a patient’s health. A complete, integrated EHR solution helps prevent these errors.
While a patient is in transition from one provider to another or when the patient is referred to another provider, health information exchange plays a key role. When all information is available and transmitted from a consolidated clinical architecture (CCDA), the patient’s treatment will be started by another provider in a timely manner. This can also help avoid redundant procedures that were performed recently by the referring provider.
Practice management systems, when integrated with clinical charting, will minimize billing errors and cut down on the risk of a billing audit. Any changes made in clinical charting will send an alert to the billing system and the biller can take care of any issues in a timely manner.
Moreover, when providers use multiple systems from different vendors, it can cause compatibility and scalability issues as these systems may not integrate completely with each other. One complete system from one vendor will lead to more reliability and better support.